TX-Houston

(Translated by Google) I'm so grateful to Javier and Angela! They managed to close a sale that seemed almost impossible. 100% recommended. They work with great dedication and experience. (Original) Muy agradecido con Javier y Angela!!! Lograron cerrar una compra que parecía casi imposible. 100% recomendados. Trabajan con mucha dedicación y experiencia.

Loan Factory truly lives up to their tagline, “We Dare You to Compare.” From start to finish, the process was smooth, transparent, and stress-free — something I didn’t expect from a loan experience. A huge thank you to Natalie and Alex, who helped me every step of the way. Both were incredibly professional, responsive, and patient with all my questions. They took the time to explain my options clearly instead of rushing me into a decision, and I always felt like they had my best interests in mind. Communication was excellent throughout — quick replies, clear next steps, and no surprises along the way. It’s rare to find a team that combines that level of expertise with genuine care for the customer. If you’re comparing lenders, do yourself a favor and put Loan Factory on your list. Ask for Natalie and Alex — you won’t be disappointed. Highly recommend!

I had an excellent experience with Loan Factory, especially working with Shenouda Ghali. From the beginning to closing day, Shenouda was responsive, knowledgeable, and always available to answer my questions. He guided me through every step of the mortgage process and made sure everything stayed on track. He was patient, professional, and worked closely with the title company whenever I needed clarification. His communication and dedication made the entire home-buying experience much smoother. I highly recommend Loan Factory and Shenouda Ghali to anyone looking for a reliable mortgage lender. Thank you for helping me purchase my new home!

Great experience. They made it easy, communication was great, explained everything step by step and worked until we got the result we needed. I highly recommend using Loan factory on your next purchase.

Great team to work with ❤️